The GTM Engineer will be responsible for leading the technical integration and optimization of external tools like Salesforce and Gong, while also designing and deploying AI agents to enhance account research and personalization. This role involves engineering data flows via webhooks and middleware to ensure 100% data integrity between internal systems and the CRM.
Candidates must have 5+ years in GTM Engineering or technical RevOps, demonstrating comfort with writing code in Python, JavaScript, or SQL and working extensively with APIs. A strong understanding of the sales funnel, GTM stack integration mastery, and a bias toward action to build solutions quickly are essential.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.