The role involves building and operating next-generation AI agent and workflow systems, focusing heavily on coding to design multi-agent architectures, integrate LLM APIs, and ship automation across Marketing, RevOps, and SDR teams. A key strategic project includes aligning AI chatbot systems for unified prospect interaction routing and implementing end-to-end funnel metrics tracking.
Candidates need over 7 years of experience building production systems and at least 2 years applying LLMs/AI to production workflows, delivering measurable business outcomes. Strong proficiency in Python and JavaScript/Node.js, deep familiarity with Google Cloud Platform, and hands-on experience with LLM frameworks like RAG and agent orchestration are required.
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale, enabling organizations to see, understand, and act on all their disparate data so they can move at the speed of their ambitions. Today, more than 25 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Follow Grafana Labs on LinkedIn and Twitter or visit grafana.com.