The GTM Engineer will be responsible for leading the technical integration and optimization of external tools like Salesforce and Gong, while also designing and deploying AI agents to enhance account research and personalization. This role involves engineering data flows via webhooks and middleware to ensure data integrity between systems and translating sales strategy into automated workflows.
Candidates need at least 3 years of experience in GTM Engineering or technical RevOps, requiring comfort with coding in Python, JS, or SQL and working with APIs. A builder DNA, understanding of the sales funnel, and a bias toward action to build initial versions quickly are essential.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.