This role involves architecting and shipping agentic workflows using the Claude API, managing integrations across the GTM tech stack, and proposing new AI use cases for marketing and sales enablement. The engineer will serve as a force multiplier across Marketing, Sales, and Revenue Operations to drive efficiency in the revenue engine.
Candidates must have non-negotiable technical skills including hands-on experience with the Claude/Anthropic API, n8n workflow automation, Salesforce (including Apex/Flow), and proficiency in JavaScript and/or Python for production code. Required business acumen includes 3-5 years in GTM engineering or RevOps within B2B SaaS, strong cross-functional collaboration skills, and the ability to communicate effectively with sales and marketing teams.
Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of AI-first contact centers. Omilia’s Self-Learning Agentic CX learns from across the entire customer journey — from self-service to live agent interactions — unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction — all while preserving the human touch where it matters most. LinkedIn Privacy Policy: www.omilia.com/data-protection-notice