The role involves designing and building systems to automate lead routing, pipeline movement, and lifecycle workflows across Sales, Marketing, and Customer Success functions. This includes creating real-time signals, owning systems end-to-end, and developing AI-powered systems for lead qualification and risk detection.
Candidates must have experience building automation, integrations, or AI-driven systems within a SaaS or GTM environment, coupled with a strong understanding of business systems, APIs, and automation logic. A builder mindset focused on measurable business impact using technologies like JavaScript, Python, SQL, and LLM APIs is essential.
Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google. Unlock Revenue Growth with Wati, your AI co-pilot.