The GTM Engineer will drive the adoption of text-based AI agents in insurance workflows by turning customer problems into live deployments. This includes building integrations, launching use cases, and ensuring customers see value quickly.
Candidates should be comfortable working across the tech stack and communicating with non-technical stakeholders. The role requires both technical skills and a strong understanding of customer needs to drive product deployment.
General Magic builds AI agents that run over SMS, iMessage, and RCS connected directly to insurance systems and trained on carrier and broker workflows. The agents handle member questions, enrollment decisions, claims follow-up, and servicing tasks end to end, without a call, a portal login, or a ticket. We build agents that read your systems, understand member intent, and resolve the actual decision not just the question. Every conversation closes with structured data your team can act on. Deployed in days. No core system replacement required.