The GTM Engineer will design and deploy production-grade agents to handle technical support queries and improve customer onboarding experiences. They will analyze customer friction points and build self-service AI systems to enhance the overall customer experience.
Candidates should have a deep understanding of the LLM stack and experience shipping LLM systems in production. A strong software engineering background and the ability to work autonomously in identifying and solving high-impact problems are essential.
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. What began as widely adopted open-source tools has grown into a platform for building, evaluating, deploying, and operating agents at scale. LangChain provides the agent engineering platform and open source frameworks developers need to ship reliable agents fast. LangSmith offers observability, evaluation, and deployment for rapid iteration. Our open source frameworks, LangGraph, LangChain, and Deep Agents, help developers build agents with speed and granular control. LangSmith is trusted by leading AI teams at Zip, Vanta, Klarna, Workday, Linkedin, Cloudflare, and more.