The GTM Engineer will design and deploy production-grade agents to handle technical support queries and improve customer onboarding experiences. They will analyze customer friction points and build self-service AI systems to enhance the quality of customer interactions.
Candidates should have a deep understanding of the LLM stack and experience in shipping LLM systems in production. A strong software engineering background with skills in Python or TypeScript is essential, along with a self-directed mentality and customer-centric approach.
Sequoia Capital Global Equities ("SCGE") is a public/private crossover firm that was founded in 2009 as an affiliate of Sequoia Capital. SCGE extends Sequoia Capital's technology investing into the public markets and applies the firm's thematic investment approach across the internet, software, semiconductor and fintech sectors. We are a long-term partner to transformational and enduring technology companies through their journey to IPO and beyond.